Runbear
Hire AI teammates for sales, support, HR, and more. Shared agents in Slack with per-user auth. 10-min setup, no credit card needed.
Editor's Verdict
Key Takeaways
- Shared AI Agents in Slack
- Multi-Platform Support
- No-Code Deployment
- Per-User Authentication
In-Depth Review: What is Runbear?
Runbear transforms how teams work by deploying AI teammates—like @SalesOps or @Support—directly into Slack, Teams, or Discord. Unlike traditional AI tools that sit idle, Runbear's agents proactively engage when work happens: they read customer escalations, prep meeting summaries, and automate workflows. Each agent uses your team's unique knowledge and respects per-user authentication. Setup takes 10 minutes with no engineering required. Trusted by leading innovators, Runbear offers a credit-based subscription (no per-seat fees), SOC 2 Type II security, and integrations with 2,000+ tools. Get started for free—no credit card needed.
Core Features
Shared AI Agents in Slack
Deploy named AI agents like @SalesOps or @Support directly in Slack channels, with per-user authentication and your team's voice.
Multi-Platform Support
Works with Slack, Microsoft Teams, and Discord, with over 2,000 tool integrations.
No-Code Deployment
Configure in 10 minutes without engineering help. The person who owns the workflow ships the agent.
Per-User Authentication
Shared agents respect individual user permissions, ensuring secure access to data and actions.
Custom Knowledge Bases
Per-agent knowledge bases can be built from your docs, past tickets, CRM, and more.
Proactive Triggers
Agents watch for events (escalations, meeting end, email orders) and take action automatically.
Credit-Based Billing
Pay for model usage via credits, not per seat. Heavier tasks cost more credits, but no seat tax.
Bring Your Own LLM Key
On Business and Enterprise plans, plug in your Anthropic or OpenAI key to pay providers directly with no markup.
Pricing
Team
- 20,000 credits per month
- 5 builders
- Slack, Discord & Microsoft Teams
- MCP actions & tool integrations
- Personal agents & multi-agent selection
Business
- 100,000 credits per month
- 10 builders
- All channels + HubSpot & Zendesk
- Bring your own LLM key (BYOK)
- CRM integrations (HubSpot, Zendesk)
Enterprise
- Custom credits
- Custom builders
- Priority support SLA
- Custom implementation
Pros and Cons
Pros
- Per-User Auth on Shared AgentsNamed agents respect individual permissions, so sensitive data stays secure while teams collaborate.
- Channel-Native ExperienceAgents live in Slack, Teams, or Discord where work already happens, no separate app required.
- Fast DeploymentSet up in 10 minutes by the workflow owner, no engineering ticket or training data needed.
- No Seat TaxPay for usage via credits, not per user. All team members can interact without additional cost.
- Extensive IntegrationsConnects to 2,000+ tools for context and actions, including CRM, support, and docs.
Cons
- Platform DependencyRequires Slack, Microsoft Teams, or Discord; not a standalone app.
- Credit System ComplexityUsers must monitor credit usage; heavier tasks consume more credits, which may require management.
- No Offline ModeAgents rely on cloud connectivity and third-party LLM APIs.
- Limited Self-HostingEnterprise plan may offer custom setup, but no self-hosted option for full control.
- Potential High Costs for Heavy UseDeep research tasks can cost hundreds of credits, adding up for frequent complex workflows.
Use Cases & Recommended Professions
Sales Operations Manager→ View Toolkit
Automates deck creation, CRM logging, and account research so reps focus on closing deals.
Customer Support Manager→ View Toolkit
Deploys @Support agent to draft replies from docs and past tickets, reducing resolution time.
HR Manager→ View Toolkit
Onboards new hires with @HR agent that answers questions in the team's voice and points to resources.
Revenue Operations Analyst→ View Toolkit
Uses @RevOps agent to monitor usage, flag churn risks, and surface signals for CSMs.
Marketing Manager→ View Toolkit
Leverages agents for competitive analysis, content research, and automating follow-ups.
Sales Representative→ View Toolkit
Prepares for calls with full account context and receives tailored decks from CRM data.
Frequently Asked Questions
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ℹ️ Curation Disclosure: The overview and features of Runbear were synthesized using AI and fact-checked by our curation team to ensure accuracy.