Convo
Convo listens to your live sales calls, handles objections, catches buying signals, and drafts follow-ups. Syncs to CRM. Boost win rates with AI coaching during every call.
Editor's Verdict
Key Takeaways
- Real-time objection handling
- Buying signal detection
- Live coaching
- Pre-call briefings
In-Depth Review: What is Convo?
Convo is an AI sales assistant that runs live on your screen during calls. It listens to conversations, surfaces the right responses to objections, and retrieves answers from your documents and past calls. It catches deal signals like budget, timeline, and decision maker. After the call, it drafts follow-ups and syncs notes to your CRM. Works with Zoom, Google Meet, Teams, Webex. Priced from $22.49/month. Ideal for sales and customer success teams looking to increase win rates and reduce admin.
Core Features
Real-time objection handling
Surfaces the right response on your screen when a prospect raises an objection, with context from past deals.
Buying signal detection
Identifies signals like budget, timeline, and decision-maker authority during live calls.
Live coaching
Coaches reps in real-time with suggestions that match the conversation stage (opening, discovery, etc.).
Pre-call briefings
Shows past conversations, open commitments, and account context before every meeting.
Post-call automation
Drafts follow-up emails, extracts action items, and syncs notes to CRM automatically.
Conversation analytics
Provides scores on clarity, listening, timing, and decisions with call-specific feedback.
Document search during calls
Answers questions by searching uploaded PDFs, URLs, Slack channels, and other sources in real-time.
Invisible to call participants
Convo runs as a local overlay on your screen only; no bot joins and no one else sees it.
Pricing
Starter
- Real-time insights
- Post-call summaries
- Basic 'Ask AI' function
- Choose your AI model
- Basic usage limits
- Calendar integration
- Multi-language support (6 languages)
- API & MCP access
Professional
- Everything in Starter
- Live Assistant: real-time answers
- Post-call summaries + feedback
- Enhanced 'Ask AI' functions
- Premium model: Claude
- Increased usage limits
- Custom integrations
- Priority access to new features
- API access + webhooks
Enterprise
- Everything in Professional
- Revenue intelligence & deal signals
- Deal tracking & pipeline view
- Centralized admin & team management
- Advanced customization & integration
- Native CRM integrations
- Dedicated account manager
- Unlimited API, webhooks & integrations
Pros and Cons
Pros
- Real-time coaching during callsUnlike Gong or Chorus which only analyze after the call, Convo provides live suggestions and objection handling while the prospect is still talking.
- Invisible to other participantsNo bot joins the meeting and no recording notification appears; only the user sees the overlay.
- Affordable for growing teamsStarting at $22.49/month with no seat minimums, compared to enterprise tools costing thousands per year.
- Fast setup and easy integrationDownload the desktop app, sign in, and start using within minutes. Connects to 5,000+ apps via Zapier.
- Improves win rates and rep rampTeams using Convo generate 77% more revenue per rep, and new hires hold real conversations in their first week.
Cons
- Limited language supportCurrently supports only 6 languages (English, Spanish, French, German, Portuguese, Italian), which may exclude some global teams.
- Dependence on local audio captureRequires the desktop app to capture audio locally; no web-based version available.
- No free tierAll plans are paid, starting at $22.49/month, with no free version for occasional users.
- Primarily focused on sales and customer successWhile useful for recruiting and consulting, the core features are optimized for sales conversations.
- Limited native CRM integrations on lower plansNative CRM sync (Salesforce, HubSpot, Pipedrive) is only available on the Enterprise plan; lower tiers rely on Zapier.
Use Cases & Recommended Professions
Sales Representative→ View Toolkit
Needs real-time objection handling and buying signal detection to close deals faster and improve conversation quality.
Customer Success Manager→ View Toolkit
Needs churn signal detection, feature request extraction, and automated follow-ups to retain accounts.
Recruiter→ View Toolkit
Needs live interview help, candidate scorecards, and automatic transcripts to streamline hiring.
Consultant→ View Toolkit
Needs client context recall, documented meetings, and one-click sharing to bill hours effectively.
Sales Manager→ View Toolkit
Needs conversation analytics and coaching feedback to monitor team performance and improve win rates.
Founder/Solo Entrepreneur→ View Toolkit
Needs AI assistance on every call to handle objections and follow-ups without a dedicated sales team.
Frequently Asked Questions
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ℹ️ Curation Disclosure: The overview and features of Convo were synthesized using AI and fact-checked by our curation team to ensure accuracy.
