Cekura
Launch voice agents in minutes. Run evals, monitor production calls, and continuously improve with intelligent feedback. Trusted by 70+ AI companies.
Editor's Verdict
Key Takeaways
- Voice AI Simulation
- Production Monitoring
- Intelligent Feedback Loop
- Parallel Call Evaluation
In-Depth Review: What is Cekura?
Cekura is a complete voice AI testing and observability platform that helps teams launch, monitor, and continuously improve conversational agents. With pre-production simulation across diverse personas, real-time voice quality metrics, custom LLM judges, and instant alerts, Cekura ensures your agents are reliable and performant. Integrates seamlessly with major voice AI providers like Vapi, Retell, LiveKit, and more. Used by leading companies to ship voice agents with confidence.
Core Features
Voice AI Simulation
Test pre-production agents with diverse personas and thousands of scenarios to catch issues before going live.
Production Monitoring
Monitor real calls in real-time with voice-specific metrics like gibberish detection, interruption tracking, latency, sentiment, and pitch.
Intelligent Feedback Loop
Automatically improve agents using insights from synthetic tests and production monitoring.
Parallel Call Evaluation
Run multiple evaluations simultaneously to get actionable results in minutes.
Integration with Major Platforms
Integrates directly with Synthflow, Vapi, Retell, Cisco, Five9, LiveKit, Pipecat, and ElevenLabs.
Voice Evals
Measure empathy, responsiveness, hallucinations, and other key quality signals automatically.
Scenario Library
Access thousands of pre-built testing scenarios, with the ability to create custom ones.
Conversation Replay
Replay known trouble spots to prevent recurring failures and regression.
Real-time Alerting
Get instant notifications via Slack, email, or webhooks for errors, failures, and performance drops.
Compliance Testing
Test key flows for missing disclaimers or checks, ensuring compliance before live deployment.
Pricing
Pay as you go
- 10 concurrent calls
- 1 seat free, $30/mo per additional seat
- 30-day log retention
- Email support
- Includes Cekura agent
Startup Plan
- ~2,000 minutes of voice testing
- ~10,000 monitored calls
- 50 concurrent calls
- 10 seats included
- Signed BAA & DPA
- 90-day log retention
- Dedicated Slack support with 24h response
- Includes Cekura agent
Enterprise
- Custom credits with volume discounts
- Custom concurrency
- Custom seats
- Custom BAA & DPA
- Custom log retention
- Named engineer on preferred channel
- AI forward-deployed engineering program
- Multiple projects with access control
- VPC/on-prem hosting, SSO, SCIM, audit logs
- Annual contracts
Pros and Cons
Pros
- Comprehensive TestingSimulate thousands of scenarios with diverse personalities to catch issues before they impact users.
- Real-Time MonitoringMonitor live calls with voice-specific metrics and alerts to maintain quality.
- Easy IntegrationWorks seamlessly with major AI voice platforms like Vapi, Retell, LiveKit, and more.
- Fast Time to ValueLaunch in minutes with pre-built scenarios and parallel calling for quick evaluations.
- Continuous ImprovementIntelligent feedback loop helps self-improve agents using synthetic and production data.
Cons
- Cost at ScalePay-as-you-go pricing ($0.25/min testing, $0.05/monitored call) can become expensive for high-volume usage.
- Limited ConcurrencyPay-as-you-go plan only allows 10 concurrent calls; Startup plan limits to 50.
- Short Log Retention on Basic PlanPay-as-you-go retains logs for only 30 days, which may be insufficient for long-term analysis.
- Advanced Features Locked Behind EnterpriseFeatures like VPC hosting, SSO, and custom audit logs are only available on the Enterprise plan.
- Learning CurveCustom Python metrics and LLM judge tuning require technical expertise to set up optimally.
Use Cases & Recommended Professions
Customer Support Manager→ View Toolkit
Needs to ensure voice AI agents handle customer inquiries reliably and empathetically, reducing escalations.
AI Developer→ View Toolkit
Builds and iterates on voice agents; needs rapid testing and monitoring to improve accuracy and reduce hallucinations.
Product Manager→ View Toolkit
Responsible for shipping reliable conversational AI features; requires pre-launch validation and production observability.
Operations Engineer→ View Toolkit
Monitors production systems; needs real-time alerts and metrics to maintain high performance and uptime.
Compliance Officer→ View Toolkit
Must verify agents comply with regulations like HIPAA; benefits from compliance checks and audit trails.
Sales Engineer→ View Toolkit
Demonstrates agent reliability to customers; uses Cekura dashboards to prove quality and win trust.
Frequently Asked Questions
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ℹ️ Curation Disclosure: The overview and features of Cekura were synthesized using AI and fact-checked by our curation team to ensure accuracy.
