Boei
AI receptionist for your website, WhatsApp, email & SMS. Captures leads, replies in 95+ languages, and hands off when needed. EU-hosted, lightweight. From $19/mo.
Editor's Verdict
Key Takeaways
- AI Chatbot
- Multichannel Support
- Lead Capture & Flows
- Shared Inbox
In-Depth Review: What is Boei?
Boei is an AI-powered receptionist that answers customer inquiries on your website, WhatsApp, email, and SMS in over 95 languages. It captures qualified leads, handles routine questions, and escalates complex issues to your team—all from a single shared inbox. Designed for SMBs and agencies, Boei is EU-hosted, GDPR-compliant, easy to set up in 5 minutes, and costs only $19 per month. With a lightweight 10KB script, it won't slow down your site.
Core Features
AI Chatbot
Automatically trains on your website content, PDFs, and documents, answers questions in 95+ languages, shows sources, and hands off to live chat when needed.
Multichannel Support
Works on website, WhatsApp, email, and SMS with the same AI brain and shared inbox, so you never miss a lead.
Lead Capture & Flows
Captures leads via contact forms, quote requests, or mid-conversation, automatically qualifies and forwards to your inbox.
Shared Inbox
All messages from chatbot, WhatsApp, email, and forms in one place with AI-suggested replies and team assignment.
AI Copilot
Drafts replies for your team using conversation history and training content, with one-click insert or auto-send.
Lightweight & Fast
10KB script (300x smaller than typical widgets), no impact on page speed or Core Web Vitals.
GDPR Compliant
EU-hosted in Amsterdam, no cookies, self-sign DPA, configurable data retention, privacy-first by design.
Agentic AI Actions
AI can perform API calls, calculations, data lookups, and trigger webhooks—configured conversationally.
Deal Pipeline
Kanban-style pipeline to track leads from new to won, with custom stages and follow-up dates.
50+ Contact Channels
Includes WhatsApp, Facebook Messenger, Instagram, Telegram, SMS, phone, email, and many more regional channels.
Pricing
Starter
- 1 domain, 1 chatbot
- 50+ contact channels
- 2,000 AI credits/mo
- 1,000 training pages
- 50 product training
- Email + WhatsApp chatbot
- Lead collectors
- Source gap detect
- 5 AI actions/bot
- CRM & advanced integrations
Growth
- Everything in Starter
- 3 domains, 3 chatbots
- 7,000 AI credits/mo
- 3,500 training pages
- 500 product training
- 10 AI actions/bot
- 3 live chat agents
- Auto retrain, Tagging
- Ticket training
- AI summary on handover
- Deal pipeline
- API access
- Webhooks
Business
- Everything in Growth
- 10 domains, 10 chatbots
- 20,000 AI credits/mo
- 10,000 training pages
- Unlimited product training
- 15 AI actions/bot
- 5 live chat agents
- Custom domain
- White-label
- Branding removed
Scale
- Everything in Business
- 25,000 AI credits/mo
- 15,000 training pages
- 20 AI actions/bot
- 7 live chat agents
- Custom DPA
- 99.5% uptime SLA
- Priority support
- Dedicated 60-min onboarding
- Quarterly review call
Pros and Cons
Pros
- Easy Setup & LightweightInstall in 5 minutes with one line of code; 10KB script doesn't slow down the site.
- Multilingual AIReplies in 95+ languages automatically, breaking language barriers for global customers.
- All-in-One PlatformReplaces AI chatbot, live chat, CRM, and inbox—one subscription, one dashboard.
- GDPR Compliant by DesignEU-hosted, no cookies, self-serve DPA—built for European privacy from day one.
- Great for AgenciesWhite-label, per-client sub-accounts, custom domain, and 33% lifetime affiliate commission.
Cons
- Limited Design CustomizationSome users find the widget themes and logo options could be more varied.
- No Built-In Chat AppDoesn't include its own native chat; relies on external channels like WhatsApp or Messenger.
- AI Credits Can Run OutIf you exceed the monthly AI credits, the chatbot stops replying until you upgrade or buy more.
- Advanced Features on Higher TiersFeatures like deal pipeline, API access, and white-label require Growth or above.
- Not Ideal for Very Large EnterprisesEnterprise features like custom SLA and dedicated support are only available on the Scale plan at $229/mo.
Use Cases & Recommended Professions
Small Business Owner→ View Toolkit
Needs to capture and qualify leads 24/7 without hiring extra staff, and communicate via customers' preferred channels.
Digital Agency Owner→ View Toolkit
Manages multiple client websites and needs a white-label, lightweight widget that can be resold under their own brand.
E-commerce Store Manager→ View Toolkit
Requires AI to answer product questions in multiple languages, handle orders and returns via WhatsApp, and recover abandoned carts.
Healthcare Practitioner→ View Toolkit
Needs to automate appointment bookings, answer patient FAQs, and qualify leads before human follow-up.
Marketing Consultant→ View Toolkit
Wants to centralize all customer communications from various channels into one inbox with AI-driven lead management.
Customer Support Lead→ View Toolkit
Seeks to reduce ticket volume with AI self-service while escalating complex issues with full context and summaries.
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ℹ️ Curation Disclosure: The overview and features of Boei were synthesized using AI and fact-checked by our curation team to ensure accuracy.
