Omago
Capture every lead with Omago. AI answers questions, books appointments, and saves details—24/7. No coding. Start free.
Editor's Verdict
Key Takeaways
- 24/7 AI Reply
- Lead Capture
- Self-Service Booking
- Multi-Language Support
In-Depth Review: What is Omago?
Omago is an AI agent that never misses a customer. It replies instantly, understands intent, books appointments, captures leads, and integrates with Google Calendar, Sheets, and more. Set up in minutes with no coding. Perfect for restaurants, clinics, and service businesses that want to stay open even when closed.
Core Features
24/7 AI Reply
Replies to customer messages instantly using your business knowledge, even outside business hours.
Lead Capture
Automatically saves names, emails, and questions for follow-up, turning missed opportunities into leads.
Self-Service Booking
Customers can book appointments or services directly via chat without back-and-forth, syncing to Google Calendar.
Multi-Language Support
Answers in over 20 languages including English, Chinese, Japanese, Korean, Spanish, and more.
Easy Integration
Works with website widget, WhatsApp, Telegram, and soon Messenger/Instagram; data syncs to Google Sheets, Calendar, Slack, and more.
Quick Setup
Set up in minutes with no coding required by uploading business info (PDF, DOC, hours, FAQs).
Intent Understanding & Flows
Omago reads intent and runs the right flow — bookings, answers, or lead capture — automatically.
Lead Review Dashboard
Live dashboard to review new leads, reply, or step in when needed.
Pricing
Starter
- 1 AI agent
- 1 team member
- 50 conversations/month
- Web widget
- Basic knowledge base
Core
- Everything in Starter
- 2,000 conversations/month
- Full business knowledge base
- Email support
- Basic analytics
Plus
- Everything in Core
- 3 AI agents
- 3 team members
- 8,000 conversations/month
- WhatsApp & Telegram integration
- Advanced analytics
- SSL encrypted & secure
- 99.9% uptime
- No setup fees
Max
- Everything in Plus
- 10 AI agents
- 10 team members
- 25,000 conversations/month
- Priority email support
Enterprise
- Everything in Max
- Unlimited agents & team members
- Custom conversation volume
- Custom AI training
- Dedicated account manager
- SLA guarantee
- Security & compliance
Pros and Cons
Pros
- Instant 24/7 ResponseNever miss a customer enquiry with AI that replies around the clock using your business knowledge.
- No Coding RequiredSet up in minutes by uploading your business info; no technical skills needed.
- Multi-Language SupportCommunicate with customers in over 20 languages, expanding your reach globally.
- Integrates with Popular ToolsSyncs leads and bookings to Google Sheets, Calendar, Slack, and more, fitting your existing workflow.
- Free Starter PlanStart for free with 50 conversations/month, no credit card required, to test the service risk-free.
Cons
- Limited Free TierFree plan only includes 50 conversations/month and basic knowledge base, which may be insufficient for active businesses.
- Missing Social ChannelsInstagram and Messenger integrations are marked as 'Soon', limiting customer reach on popular platforms.
- Potential AI MisunderstandingAI may occasionally misunderstand complex queries, requiring human intervention for accurate responses.
- No Phone SupportOnly email support is mentioned for non-enterprise plans; no phone or live chat support available.
- Conversation Overages Cost ExtraExceeding plan limits incurs additional charges ($20 per 1,000 conversations), which can add up.
Use Cases & Recommended Professions
Restaurant Owner→ View Toolkit
Handles booking inquiries, menu questions, and opening hours automatically, even after hours.
Clinic Manager→ View Toolkit
Answers patient enquiries, schedules appointments, and captures leads outside office hours.
Service Business Owner→ View Toolkit
Captures quote requests and service inquiries around the clock, reducing missed opportunities.
Professional Firm Partner→ View Toolkit
Pre-screens new-client enquiries and books consultations without needing a receptionist.
E-commerce Store Owner→ View Toolkit
Provides instant answers to product and order questions, and captures leads for follow-up.
Real Estate Agent→ View Toolkit
Manages property inquiries, schedules viewings, and captures buyer information 24/7.
Frequently Asked Questions
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ℹ️ Curation Disclosure: The overview and features of Omago were synthesized using AI and fact-checked by our curation team to ensure accuracy.
