Mention
Monitor web & social media, analyze conversations, and manage your brand. Real-time alerts, sentiment analysis, and competitive insights. Try free.
Editor's Verdict
Key Takeaways
- Monitor
- Analyze
- Engage
- Social Media & Review Monitoring
In-Depth Review: What is Mention?
Mention is an all-in-one social media management and monitoring platform. It helps businesses track mentions across 1 billion sources in real-time, analyze sentiment and influence, manage social media accounts, and gain competitive intelligence. Trusted by marketers worldwide, Mention offers features like keyword alerts, social publishing, and crisis management. Start your free trial today.
Core Features
Monitor
Track any topic on social media and the web, gain relevant insights instantly from over 1 billion sources in real-time.
Analyze
Get the big picture on any topic, measure impact with social listening metrics, sentiment analysis, and share of voice.
Engage
Interact with your community on social media, improve reach and engagement with AI tools.
Social Media & Review Monitoring
Real-time mention tracking across Facebook, Instagram, Twitter/X, Reddit, TikTok, Pinterest, YouTube, and review sites like Google, Trustpilot, Amazon.
Boolean Search
Enhance monitoring precision with advanced Boolean operators like AND, NOT, OR to narrow down results.
Sentiment Analysis
Analyze sentiment of mentions to understand public perception and trends.
Competitive Analysis
Monitor and benchmark competitors to strengthen market position.
Custom Reporting
Create custom dashboards and reports for tailored insights.
Team Collaboration
Collaborate with team members via mention assignment, shared access, and role-based controls.
Integrations
Integrate with Slack, Zapier, and other tools for seamless workflow.
Pricing
Enterprise
- Social Media & Review Monitoring
- Comprehensive web monitoring
- Review monitoring (75+ sites)
- Advanced Boolean search
- Historical data access (paid add-on)
- Sentiment analysis and trend identification
- Competitor benchmarking
- Custom reporting and dashboards
- Share of voice
- Influence scoring and audience insights
- Team collaboration tools
- Multi-user access controls
- White-label reporting options
- API access (paid add-on)
- Integrations (Slack, Zapier, etc.)
- Alerts and notifications
- Dedicated Account Manager
- Custom onboarding and training
- Priority technical support
Pros and Cons
Pros
- Trusted expertiseMention is well known as the experts of media monitoring, trusted by marketers, agencies, and founders worldwide.
- Time-saving automationAutomates media monitoring and provides real-time alerts, saving hours every week.
- Comprehensive sourcesMonitors over 1 billion sources including social media, news, blogs, forums, and review sites.
- Actionable insightsProvides sentiment analysis, share of voice, influence scoring, and competitor benchmarking for informed decisions.
- Best value for moneyUsers report that Mention achieves the same results as competitors at a better price point.
Cons
- Removed publishing featuresPublish and Respond features have been deprecated; users are directed to Agorapulse for those needs.
- Historical data as add-onHistorical data access is not included in the base plan and requires a paid add-on.
- API access as add-onAPI access for custom integrations is not included and must be purchased separately.
- No transparent pricingPricing is not publicly listed; potential customers must contact sales for a quote.
- Learning curve for advanced featuresBoolean search and advanced query building may require initial learning to maximize effectiveness.
Use Cases & Recommended Professions
Brand Manager→ View Toolkit
Understand and improve brand reputation online by monitoring mentions and sentiment across web and social media.
PR Manager→ View Toolkit
Measure and analyze the impact of press relations campaigns by tracking audience reactions and press coverage.
Social Media Manager→ View Toolkit
Manage social media effortlessly by monitoring conversations, scheduling posts, and engaging with the community.
Market Researcher→ View Toolkit
Identify market movements, new technologies, regulatory changes, and consumer behavior shifts through comprehensive monitoring.
CEO / Founder→ View Toolkit
Use Mention to shape offerings and pricing, gain competitive insights, and anticipate threats for strategic decisions.
Content Marketing Manager→ View Toolkit
Leverage Mention's trusted monitoring to inform content strategy and validate brand messaging.
Frequently Asked Questions
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ℹ️ Curation Disclosure: The overview and features of Mention were synthesized using AI and fact-checked by our curation team to ensure accuracy.